Privacy Statement

Privacy Statement – Masonmoor

This privacy statement describes how Masonmoor collects, uses, and protects your personal data when you visit our website and/or make a purchase. Data controller: Masonmoor, reachable via info@masonmoor.com.

1. What data do we collect?

  • Data you provide yourself: name, email address, phone number, billing and shipping address, order information, and payment method.
  • Automatically collected data: IP address, browser type, pages visited, and times.
  • Cookies and tracking technologies: preferences, statistics, and marketing purposes (e.g., Meta Pixel, Google Analytics).

2. What do we use your data for?

  • Processing and delivering orders
  • Customer service, returns, and complaint handling
  • Payment processing and fraud prevention
  • Improving our website and services
  • Marketing messages and personalized advertisements (only with consent)

3. Legal Grounds (AVG/GDPR)

We process your data based on: performance of the contract, legal obligation, legitimate interest, and/or your consent.

4. Sharing with third parties

We only share data when necessary with: shipping and logistics partners, payment service providers (Shopify Payments, PayPal), email and marketing services, and analytics or advertising providers (Meta, Google). We do not sell your data to third parties.

5. Retention Periods

  • Order and invoice data: 7 years (legal obligation)
  • Customer account data: until your request for deletion
  • Marketing data: until unsubscribed

6. Your Rights (AVG/GDPR)

You have the right to access, correct, delete, restrict, object to, and data portability. Send an email to info@masonmoor.com to exercise these rights. You can also file a complaint with the Dutch Data Protection Authority (autoriteitpersoonsgegevens.nl).

7. Cookies

Our website uses cookies for functionality, statistics, and marketing. You can adjust your cookie settings via the cookie notification on the website.

8. Security

We take appropriate technical and organizational measures to protect your data, including SSL encryption on the entire domain.

9. Changes

We may amend this statement. The most current version will always be available on this page. Last updated: July 2026.